IBM 000-580 : IBM Case Manager V5.0

  • Exam Code: 000-580
  • Exam Name: IBM Case Manager V5.0
  • Updated: Jul 25, 2026
  • Q & A: 116 Questions and Answers

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IBM 000-580 Exam Syllabus Topics:

SectionObjectives
Topic 1: Security and Administration- Security configuration and access control
- Environment setup and administration tasks
Topic 2: Integration and Content Management- Content Engine integration
- External system integration concepts
Topic 3: Solution Development- Business rules and event actions
- Forms and user interface configuration
- Case types, tasks, and workflows
Topic 4: Deployment and Troubleshooting- Solution deployment lifecycle
- Monitoring and troubleshooting techniques
Topic 5: IBM Case Manager Architecture and Concepts- Case management principles and use cases
- Solution structure and case design concepts
- IBM Case Manager platform components

IBM Case Manager V5.0 Sample Questions:

1. Which two of the following APIs can be used to create a new case directly? (Choose two)

A) P8 Process Engine JAVA API
B) Content Manager Interoperability Services (CMIS) API
C) P8 Process Engine REST API
D) P8 Content Engine .NET API
E) IBM Business Process Manager 7.5 API


2. What can IBM Content Analytics be used for? (Choose two)

A) Reporting on cases and tasks that are currently active
B) Discover unexpected correlations between words and phrases
C) Get data on the average time to complete business tasks during a specific time interval
D) See which words and phrases occur frequently in many cases
E) Review volume, find and eliminate bottlenecks and ensure that operations are working efficiently and effectively


3. WebSphere Integration Developer enables IBM Case Manager tasks to partake in process orchestration with which product?

A) WebSphere Process Server
B) WebSphere iLog jRules
C) FileNet Business Process Manager
D) InfoSphere Streams


4. How would you hide the create and manage spaces and catalog entries from the user interface on a Mashup Server in a production environment?

A) In Case Manager Administration Client, configure and run the Deploy Case Manager Client task with Modify Pages setting unchecked
B) In the WebSphere administration console, from the Resource environment providers > Mashup ConfigServices > Custom properties set com.ibm.mashups.lockeddown to True
C) In the Mashup Center Space Manager, select Hide Create and Manage spaces from the Actions function
D) In Case Manager Administration Client, configure and run the Export Pages task with Read Only option selected


5. What is the easiest way to perform data interchange with another system?

A) Use the P8 Business Process Manager web services integration capabilities
B) Create integration via the Case REST API
C) Utilize mashup capabilities to create real time integration
D) Create integration in a Content Engine event script


Solutions:

Question # 1
Answer: B,D
Question # 2
Answer: B,D
Question # 3
Answer: A
Question # 4
Answer: B
Question # 5
Answer: A

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