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Apple 9L0-064 Exam Syllabus Topics:

Apple OS X v10.8 Troubleshooting Sample Questions:

1. A prohibitory sign over an application's icon in OS X Mountain Lion indicates that it is

A) a PowerPC application
B) an app not purchased at the Mac App Store
C) anIOSapplication
D) a Windows application

2. How can a user delete a file named "junk document" from all previous Time Machine backups?

A) Select the Delete all Backups of "junk document" from the Action menu in the Time Machine Finder window.
B) Delete "junk document" in the Time Machine Finder window for the most recent backup.
C) Select the Delete all Backups of "junk document" from the File menu in any standard Finder window.
D) Open Time Machine preferences and remove the file "junk document" from the backup list.

3. Mauri is having trouble printing to a printer attached to his iMac via USB. He suspects his USB cable. Which built-in utility in OS X Mountain Lion could tell him if the printer is detected by his iMac?

A) Directory Utility
B) Console
C) Finder
D) System Information

4. Debra has purchased a new MacBook Pro. She set the Mac up without transferring any of her personal data. A few days later she realized she needs the contents of her previous machine's Users folder. How can she easily obtain the data from the older Macbook Air?

A) The customer will have to purchase Migration Assistant at the Mac App Store.
B) The customer should startup from OS X Recovery, then erase the disk and reinstall OS X Mountain Lion to start over and transfer their data.
C) Startup in OS X Recovery to open Migration Assistant.
D) Migration Assistant is stored in the Utilities folder and can be opened at any time.

5. A customer with Os X Mountain Lion installed has decided to give his Mac to his son. How can he easily erase the hard disk and reinstall OS X Mountain Lion?

A) He should buy a OS X Mountain Lion USB drive from Apple, start up from it and choose the erase and install option in the installer.
B) He should use a OS X Lion USB Drive, startup from it and erase the hard disk using Disk Utility. After installing OS X Lion, creating a new user, and installing software updates; he will then download OS X Mountain Lion from the Mac App Store.
C) He should start up to OS X Recovery, use Disk Utility to erase the hard disk's volume, then choose the Reinstall OS X option.
D) He must use target disk mode and perform the erase and install option in OS X Mountain Lion from another Mac.

Solutions: