Salesforce Agentforce-Specialist日本語 : Salesforce Certified Agentforce Specialist (Agentforce-Specialist日本語版)

  • Exam Code: Agentforce-Specialist-JPN
  • Exam Name: Salesforce Certified Agentforce Specialist (Agentforce-Specialist日本語版)
  • Updated: Nov 06, 2026
  • Q & A: 379 Questions and Answers

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Salesforce Agentforce-Specialist日本語 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Development Lifecycle: This area addresses testing agents in Testing Center, deploying from sandbox to production, and managing agent adoption and monitoring.
Topic 2
  • Data Cloud for Agentforce: This domain covers Agentforce Data Library types, improving responses with unstructured data through chunking and indexing, understanding retrievers, and selecting keyword, vector, or hybrid search types.
Topic 3
  • Prompt Engineering: This section focuses on using Prompt Builder, managing user roles, creating prompt templates with field generation and flex types, selecting grounding techniques, and applying best practices for effective prompts.
Topic 4
  • Multi-Agent Interoperability: This domain explains Model Context Protocol (MCP), agent-to-agent communication, and when to use Agent API for system interactions.
Topic 5
  • AI Agents: This domain covers configuring agent behavior, understanding the reasoning engine, selecting topics and actions for agent types, managing Agent User security, choosing appropriate agent types, and connecting agents to various channels.

Reference: https://trailhead.salesforce.com/help?article=Salesforce-Certified-Agentforce-Specialist-Exam-Guide

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Salesforce Certified Agentforce Specialist (Agentforce-Specialist日本語版) Sample Questions:

Question #1

Universal Containersは、パスワードリセットを処理するためのAgentforceサービスエージェントを構築しています。このエージェントは、まずメール認証コードを使用して顧客の身元を確認し、身元が確認されたら、組織の既存のパスワードリセットフローを実行する必要があります。身元確認用のサブエージェントは既に構成済みです。
Agentforceスペシャリストは、どの導入方法を推奨すべきでしょうか?

  • A. パスワードリセットフローを参照するエージェントアクションを作成し、それをID検証サブエージェントに割り当て、エージェントスクリプトの条件ロジックを使用してサブエージェントの推論ブロックから決定論的に呼び出します。
  • B. ID確認サブエージェントに、IDが確認されたらパスワードリセットフローをトリガーするように指示する命令を追加し、推論エンジンが続行するかどうかを決定する際に参照できるように、顧客のリセット意図を会話変数に保存します。
  • C. Password Reset という名前の別のサブエージェントを作成し、フローを呼び出すアクションで構成し、サブエージェントの指示が続行する前に検証済みステータスを参照できるように、ID 検証変数をコンテキストとして渡します。
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #2

リトリーバーと検索インデックスのコンテキストで、Data Cloud のデータ準備プロセスを最もよく表すものは何ですか?

  • A. データ準備には、ベクター データベースからの検索をサポートするために、検索に最適化された方法でコンテンツの読み込み、チャンク化、ベクター化、および保存が含まれます。
  • B. データ準備には、データ ガバナンスとセキュリティ プロトコルへの準拠を確保するために、構造化されたデータセットを集約、正規化、エンコードすることが含まれます。
  • C. データ準備では、リアルタイムのデータ取り込みと動的インデックス作成に重点を置き、前処理手順なしで動的なグラウンディング参照データを生成します。
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #3

アカウント マネージャーは、今後の顧客との電話会議の準備をしており、Salesforce のアカウント、連絡先、リード、商談から重要なデータ ポイントのスナップショットを取得したいと考えています。
これを実現する機能はどれですか?

  • A. セールスインサイトの概要
  • B. 売上概要
  • C. 作業概要
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #4

Universal Containers (UC) は、Sales Development Representative (SDR) エージェントを実装したいと考えています。
UC を実装する際には、どのチャネルの考慮事項に注意する必要がありますか?

  • A. SDR エージェントはメッセージング チャネルに展開する必要があります。
  • B. SDR エージェントは会社の Web サイトにも展開する必要があります。
  • C. SDR エージェントは電子メール チャネルでのみ動作します。
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #5

Cloud Kicks(CK)は、Experience Cloud 上に新しいパートナーポータルを開設します。CK は、パートナーにナレッジベースから製品仕様に関する質問に回答し、特定した潜在顧客の新規リードを送信できるエージェントを提供したいと考えています。このエージェントは、ポータル上で認証されたパートナーユーザーのみがアクセスできるようにする必要があります。
このシナリオを満たすにはどのタイプのエージェントが必要ですか?

  • A. 商取引エージェント
  • B. サービスエージェント
  • C. 営業担当者
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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