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BlackBerry 10 Support Specialist Sample Questions:

1. A user is unable to login to ActiveSync after activating. What credentials are needed in a Lotus Notes environment?

A) Internet ID password
B) BlackBerry device password
C) Windows Authentication password
D) Kerberos password

2. The standard battery that comes with the BlackBerry 10 (BB10) handheld can be charged through which one of the following types of cables?

A) AC Power Adapter
B) Micro USB
C) Mini USB
D) Micro HDMI

3. What is the name of the Blackberry desktop client for BlackBerry 10 (BB10)?

A) BlackBerry Desktop Manager for BB10
B) Device Manager
C) WebDesktop
D) BlackBerry Link

4. Email automatically moved to a subfolder in the mailbox, from an account integrated using Active Sync, is not seen in the Hub. Which of the options below best describes the process to ensure folder sync has been configured?

A) Open the Setup application from the home screen, select Accounts, select Set Defaults and select the integrated Active Sync account, open Folder Synchronization and verify or select the desired subfolders.
B) While in BlackBerry Hub, select Option pane (3 seashells, dots), navigate to Settings, Email Account Preferences, and select the integrated Active Sync account, select Folder Settings and verify or select the subfolders for synchronization.
C) While in the BlackBerry Hub, open the Options panel, select Inbox Management, open the integrated Active Sync account and select Edit Folder Settings and verify or select the desired subfolders.
D) Pull down top panel with a downward bezel swipe, select Settings, Accounts and select the integrated Active Sync account, select Edit Folder Settings.

5. What are the categories of files that are available to be synchronized automatically between a BlackBerry 10 (BB10) smartphone and the user's computer using BlackBerry Link?

A) Music, pictures, Videos, Documents
B) Music, pictures, Videos
C) Work. Personal, Encrypted
D) Work. Personal

Solutions: