Peoplecert CASM : Certified Agile Service Manager V2.1

Exam Code: CASM
Exam Name: Certified Agile Service Manager V2.1
Updated: Sep 06, 2026
Q & A: 42 Questions and Answers

About Peoplecert CASM Exam Questions

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Peoplecert CASM Exam Syllabus Topics:

Topic	Details
Topic 1	Agile manifesto core values: This section of the exam measures the skills of Process Designers and covers the significance of cross-functional teams that promote trust, collaboration, and efficiency in achieving organizational goals. Understanding these core values is essential for fostering a productive work environment.
Topic 2	Two aspects of Agile Service Management: This area focuses on the skills of Consultants in learning about Agile Process Improvement and Agile Process Engineering. It ensures that processes are streamlined and effective, crucial for maintaining agility in service management.
Topic 3	Scrum roles and events: This section measures the understanding of Process Designers concerning Agile processes, including Scrum roles, events, and artifacts. It highlights their relationship to process improvement, ensuring that participants can effectively navigate and implement Scrum methodologies.
Topic 4	Adapting Agile thinking: This section assesses the abilities of Consultants and focuses on applying Agile thinking to IT delivery processes. It emphasizes the importance of aligning team efforts with customer needs to deliver solutions more rapidly. A key skill measured here is the ability to prioritize customer requirements effectively.

Reference: https://www.peoplecert.org/browse-certifications/devops/DevOps-13/certified-agile-manager-3776

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