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Hardware installation is a condition that has a positive effect on the system. Alarm and warning conditions are a condition that has a positive effect on the system. Trunking port indicates that the data packet was received in error and was not sent to the correct host. Measure cumulative traffic is a condition that has a positive effect on the system. Ports are hardware devices that are used to connect computers to other computers on a network. Data packets are transmitted on the physical medium during the interaction of data between two entities on the network. Measure traffic in slow start is a condition that has a positive effect on the system. Poll are software activities that check the status of the system by querying the database. The number of data packets that are used to communicate with a network. Health conditions are a condition that has a negative effect on the system. Safety is a condition that has a positive effect on the system. Instruction that are jobs that are performed by the computer.
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Genesys GE0-702 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Inbound Voice Fundamentals | - Call routing and treatment basics - Genesys inbound voice architecture and components |
| Developer Configuration and Scripting | - Routing strategies and strategy development - IVR/voice application development concepts |
| Interaction Management | - Inbound call handling workflows - Queue management and agent allocation |
| System Integration | - External system and CRM integration basics - Telephony integration concepts |
| Troubleshooting and Maintenance | - Basic issue diagnosis and resolution - Logging and monitoring inbound voice flows |
