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HP HP2-B119 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Managed Print Services (MPS) | - Service delivery models
|
| Print Security and Compliance | - Device security
|
| HP Printing Portfolio Overview | - HP Print hardware solutions
|
| Customer Needs and Solution Selling | - Identifying customer requirements
|
| Competitive Positioning | - HP differentiation
|
HP Selling HP EMEA pMPS Sample Questions:
Which task can an administrator accomplish using the HP Embedded Web Server?
- A. Host a company website on the Internet.
- B. Configure device security features.
- C. Edit the content of a print job.
- D. Configure security settings on 35 devices at the same time.
What key information is available within the HP Service Portal? (Select two.)
- A. usage reporting (only when remote monitoring is available; page counts by color, paper size)
- B. contract details
- C. rebate and commission information
- D. invoice information on partner or customer by revenue and profit
- E. Skype and MSN free dial-up service to the HP Premium Hotline
Explanation: Only visible for VCEDumps members. You can sign-up / login (it's free).
What is one advantage of a transactional sales approach compared to a contractual sales approach?
- A. more profitable
- B. more effort required to close
- C. no significant time investment required
- D. price competition
What are the two general types of customer needs in terms of costs? (Select two.)
- A. hard costs
- B. soft costs
- C. immediate costs
- D. long term costs
- E. mitigative costs
In an HP only fleet, remote monitoring is essential for which billing options? (Select two.)
- A. annual invoice
- B. monthly invoice
- C. cost per page
- D. base + click
- E. level pay
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