Microsoft MS-203 : Microsoft 365 Messaging

  • Exam Code: MS-203
  • Exam Name: Microsoft 365 Messaging
  • Updated: Sep 04, 2026
  • Q & A: 396 Questions and Answers

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Management of message hygiene by using Exchange Online and Microsoft Defender for Office 365

  • ATP anti-phishing configuration and management
  • Configuration and management of anti-spam settings
  • Anti-malware policies configuration and management
  • Spam Confidence Levels (SCL) planning and configuration
  • Monitoring and revision of isolated things
  • Management of inappropriate email user submissions
  • ATP safe links configuration and management
  • ATP safe attachments configuration and management
  • Planning of message hygiene

What is the duration, language, and format of MS-203: Microsoft 365 Messaging

  • Type of Questions: This test format is multiple choice
  • Number of Questions: 100 to 120 questions (Since Microsoft does not publish this information, the number of exam questions may change without notice)
  • Length of Examination: 50 mins
  • Languages in which this exam is available in: English, Japanese, Chinese (Simplified), Korean, German, French, Spanish
  • Passing Score: 70%

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-203

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Understanding organizational settings and resources (30-35%)

The following will be discussed in this section:

  • Manage archive mailboxes and ove messages to Exchange Online Archiving ‘.pst' files into the archive, for easy online access. You also can move email items from the primary mailbox to the archive mailbox automatically, using Archive Polices, to reduce the size and improve the performance of the primary mailbox.
  • Configure virtual directories and URLs to access Exchange services from inside the network and from the Internet
  • Manage mobile device access to automatically sync mail, calendar, notes, and tasks from Exchange with specific e-mail clients present on the devices
  • Evaluate license options for Exchange Server and about standard and enterprise server licenses and CALs to see which is best for your business.
  • Managing email address policies to define the rules that create email addresses for recipients in your Exchange organization
  • Configure and manage ActiveSync to see which mobile devices can synchronize with Exchange Server. You do this by monitoring new mobile devices as they connect to your organization
  • Manage mail users and their applicable policies
  • Manage groups (Distribution, Security, and Office 365) and send notifications to a group of people. Security groups are used for granting access to resources such as SharePoint sites
  • Manage mailboxes via mailbox delegation
  • Configure global Outlook Web App (OWA) policies to control the availability of settings and features in Outlook on the web
  • Manage Exchange certificates lifecycle
  • Configure mobile authentication methods that users must use for different actions
  • Troubleshoot client access connectivity problems
  • Configure mailbox policies and how to define transport rules and DLP policies.
  • Managing Offline Address Book (OAB) which is a copy of an address list collection
  • Managing Global Address List (GAL) which is an electronic shared address book accessed over LDAP protocol, CardDAV or some other electronic means
  • Configure Autodiscover to automatically configures account settings
  • Manage resource mailboxes schedule and track events held in a single location such as a conference room or allocate equipment such as beamer or car to personnel
  • Configure mobile device mailbox policies and apply a common set of security and mobile device settings to a group of users
  • Configure and manage Outlook mobile with an app configuration policy for managed devices or managed apps
  • Plan namespaces to connect to the client access endpoint that is closest to the Mailbox servers hosting the data
  • Manage shared mailboxes to enable multiple users in your business to share onging projects and activities
  • Configuring organizational sharing to setup an organization and share emails and calendars
  • Managing address book policies which allows users to segment users into specific groups to provide customized views of the organization's global address list (GAL)
  • Manage mailbox permissions to allows users to use mailbox policies in a way you or your organization sees fit.
  • Managing any additional Exchange third party add-ins

Microsoft MS-203 Exam Syllabus Topics:

SectionWeightObjectives
Secure the messaging environment25–30%- Manage compliance
  • 1. Manage eDiscovery and content search
  • 2. Implement retention and journal rules
  • 3. Configure data loss prevention (DLP)
- Implement threat protection
  • 1. Configure anti-malware and anti-spam policies
  • 2. Manage Microsoft Defender for Office 365
  • 3. Set up quarantine policies
- Manage permissions and security
  • 1. Implement data governance
  • 2. Manage audit logging and reporting
  • 3. Configure RBAC and admin roles
Plan and manage mail transport architecture25–30%- Troubleshoot mail flow
  • 1. Use connectivity analyzers
  • 2. Interpret NDRs and transport logs
  • 3. Perform message trace and analyze headers
- Manage mail flow
  • 1. Create and manage transport rules
  • 2. Configure hybrid mail flow
  • 3. Implement email authentication: SPF, DKIM, DMARC
- Plan and configure connectors
  • 1. Implement enhanced filtering
  • 2. Configure cross-tenant connectors
  • 3. Create and manage inbound/outbound connectors
Manage Microsoft Exchange Online settings and resources40–45%- Manage organizational settings
  • 1. Manage accepted and remote domains
  • 2. Configure email address policies
  • 3. Manage address lists and address book policies
  • 4. Configure organizational sharing and relationships
- Manage recipients and resources
  • 1. Implement archive mailboxes and retention policies
  • 2. Manage resource mailboxes and permissions
  • 3. Create and manage mailboxes, groups, and contacts
  • 4. Manage email addresses and forwarding
- Plan and manage client access
  • 1. Manage Outlook on the web and mobile device policies
  • 2. Configure Autodiscover and virtual directories
  • 3. Troubleshoot client connectivity
  • 4. Manage certificates and authentication

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