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Avaya 78202T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Backup, Restoration and System Upgrades | 20% | - Configuration management - System recovery processes - Backup and restore procedures - Software and firmware upgrades |
| Topic 2: Call Flow Configuration and System Monitoring | 20% | - System monitoring tools - Call behavior analysis - Call routing and short codes - Voicemail and UCM configuration |
| Topic 3: System Status, Troubleshooting and Alarm Management | 20% | - Performance monitoring - Fault isolation and troubleshooting - Issue escalation procedures - Alarm identification and resolution |
| Topic 4: Integrated System Logging and Network Diagnostics | 20% | - Network and SIP diagnostics - SSA and Monitor tools usage - System logging and analysis - Connectivity troubleshooting |
| Topic 5: Avaya IP Office Platform and Security Administration | 20% | - Security settings and policies - User and extension configuration - Platform architecture and components - System administration and management |
Avaya IP Office™ Platform Support Online Test Sample Questions:
Fax machines with modems may encounter difficulties with VoIP.
Which of the following protocols can be employed to mitigate this issue?
- A. Transport Layer Security (TLS)
- B. T.38 Fax Relay
- C. Internet Protocol Security (IPsec)
- D. Extensible Authentication Protocol (EAP)
Correct Answer: B 🗳️
Explanation: Only visible for VCEDumps members. You can sign-up / login (it's free).
What is the mechanism used to send alarm notifications to an IP Office support engineer?
- A. Session Status Application (SSA)
- B. Trivial File Transfer Protocol (TFTP)
- C. Simple Mail Transfer Protocol (SMTP)
- D. Simple Network Management Protocol (SNMP)
Correct Answer: D 🗳️
A customer wants to ensure seamless communication between their employees and external parties, including those who are off-site.
Which application would be the most appropriate for these users, given their needs?
- A. Mobile Twinning
- B. Avaya Equinox
- C. one-X Mobile Preferred
- D. Avaya Communicator
Correct Answer: B 🗳️
An IP Office 500 V2 has two SD card slots, and the first slot contains the System SD card with a unique feature key number.
What is the primary purpose of the unique feature key number?
- A. To enable firmware upgrades
- B. To store the correct version binary files
- C. To select the type of voicemail (Embedded or Voicemail Pro)
- D. To validate the license
Correct Answer: D 🗳️
A customer wants to enable a secondary dial tone when making outgoing calls for a specific group of users.
Where should this function be enabled?
- A. on the ARS table configuration
- B. on the User Telephony configuration
- C. on the Short Code configuration
- D. on the System Telephony configuration
Correct Answer: C 🗳️
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