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IBM A2010-591 Exam Syllabus Topics:

IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. Which function supports a customer who would like to have a predefined work plan for repetitive maintenance work?

A) Job Plans
B) Tasks List
C) Tasks Plan
D) Job List

2. A customer's IT environment consists of servers, storage, desktop, and point of sale devices. Assuming IBM SmartCloud Control Desk is used to manage these items in the CMDB, which two scanning tools also need to be deployed and integrated in order to perform reconciliation of authorized versus deployed configuration items? (Choose two.)

A) IBM Tivoli End Point Manager
B) IBM Tivoli Provisioning Manager
C) IBM Tivoli License Compliance Manager
D) IBM Tivoli Application Dependency and Discovery Manager
E) IBM Tivoli Usage and Accounting Manager

3. Why does application and infrastructure performance consume an increasing amount of time and attention?

A) Because the level of complexity and interdependence among the infrastructure, applications, and functions required to deliver business services continues to rise dramatically.
B) Because IT departments have not invested in people, process, and technology skills enablement.
C) Because the application and infrastructure provide no foundation for end-to-end business service automation.
D) Because the cost of infrastructure continues to rise as application complexity decreases.

4. A customer is planning to implement IBM SmartCloud Control Desk to automate simple incident, problem, and change management processes as well as to provide a service catalog to the 1,500 end users for ordering the IT services.
In order to implement this solution which edition of IBM SmartCloud Control Desk should be recommended?

A) IBM SmartCloud Control Desk Entry Edition
B) IBM SmartCloud Control Desk for Internal Service Providers Edition
C) IBM SmartCloud Control Desk for Managed Service Providers Edition
D) IBM SmartCloud Control Desk

5. What are three valid delivery models for the IBM SmartCloud Control Desk? (Choose three)

A) On-premise traditional install
B) Software as a Service
C) VM Image
D) Infrastructure as a Service
E) Google Cloud
F) Amazon Cloud

Solutions: