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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Lead & Opportunity Management | - Opportunity creation and qualification - Lead processing and lifecycle |
| Topic 2: Reporting & Analytics | - Analytics work center design - Dashboards and key figures |
| Topic 3: Account and Contact Management | - Account hierarchy and master data - Contact assignment and relationship handling |
| Topic 4: Sales Planning & Forecasting | - Sales target planning dimensions - Forecasting based on opportunity attributes |
| Topic 5: Quotations and Order Management | - Sales quote processing - Order management basics |
| Topic 6: Fine Tuning & Administration | - Workflow and rules for automation - Business roles and access control |
| Topic 7: Integration & Data Migration | - Data migration templates and mapping - Integration with backend systems |
| Topic 8: Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud - Business process scenarios |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Question 1
Which of the following are features of custom report creation in SAP Hybris Cloud for customer?
There are 3 correct answers to this question.
Response:
A. Custom calculated key figures are allowed.
B. Direct assignment of a report to a business user is supported.
C. Custom reports can be created by all users.
D. Custom report creation is supported with a guided procedure.
E. Variable selection is possible.
Question 2
Which of the following configuration options can you use to restrict Lead conversion actions?
Please choose the correct answer.
Response:
A. Status
B. Sources
C. Reasons
D. Qualifications
Question 3
Which of the following granularities can you use to define discount lists in SAP Hybris Cloud for Customer?
There are 2 correct answers to this question.
Response:
A. Customer Specific Product Discount
B. Customer Specific Sales Organization Discount
C. Customer Specific Territory Discount
D. Overall Customer Group Discount
Question 4
For which of the following reasons would you create a business role?
There are 3 correct answers to this question.
Response:
A. You want to standardize system access.
B. You want to restrict drop-down list values for a specific group of users.
C. You want to set up a service agent for an administrator.
D. You want to make custom reports available on the home page.
E. You want to perform fine-tuning activities.
Question 5
Which of the following activities can you contain territory determination?
There are 2 correct answers to this question.
Response:
A. Opportunities
B. Sales Quotes
C. Promotions
D. Campaigns
Solutions:
| Question 1 Answer: A,D,E | Question 2 Answer: D | Question 3 Answer: A,D | Question 4 Answer: A,B,C | Question 5 Answer: A,B |
