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ISO ISOIEC20000LI Exam Syllabus Topics:

ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. An organization documented each security control that it Implemented by describing their functions in detail.
Is this compliant with ISO/IEC 27001?

A) No, the standard requires to document only the operation of processes and controls, so no description of each security control is needed
B) Yes, but documenting each security control and not the process in general will make it difficult to review the documented information
C) No, because the documented information should have a strict format, including the date, version number and author identification

2. Scenario 10: NetworkFuse develops, manufactures, and sells network hardware. The company has had an operational information security management system (ISMS) based on ISO/IEC 27001 requirements and a quality management system (QMS) based on ISO 9001 for approximately two years. Recently, it has applied for a j^ombined certification audit in order to obtain certification against ISO/IEC 27001 and ISO 9001.
After selecting the certification body, NetworkFuse prepared the employees for the audit The company decided to not conduct a self-evaluation before the audit since, according to the top management, it was not necessary. In addition, it ensured the availability of documented information, including internal audit reports and management reviews, technologies in place, and the general operations of the ISMS and the QMS.
However, the company requested from the certification body that the documentation could not be carried off- site However, the audit was not performed within the scheduled days because NetworkFuse rejected the audit team leader assigned and requested their replacement The company asserted that the same audit team leader issued a recommendation for certification to its main competitor, which, for the company's top management, was a potential conflict of interest. The request was not accepted by the certification body Based on scenario 10. NetworkFuse did not conduct a self-evaluation of the ISMS before the audit. Is this compliant to ISO/IEC 27001?

A) Yes, the standard does not require to conduct a self-evaluation before the audit but it is a good practice to follow
B) No, the auditee must review the requirements of clauses 4 to 10 before the conduct of a certification audit
C) Yes, the standard indicates that the auditee shall rely only on internal audit and management review reports to prepare for the certification audit

3. Based on scenario 8. how does the HealthGenic's negligence affect the ISMS certificate?

A) HealthGenic will be able to renew the ISMS certificate, as they did not detect any information security incident in the past two years
B) HealthGenic might not be able to renew the ISMS certificate, as it has not conducted management reviews at planned intervals
C) HealthGenic might not be able to renew the ISMS certificate, as the internal audit lasted longer than planned

4. Which of the following is NOT part of the steps required by ISO/IEC 27001 that an organization must take when a nonconformity is detected?

A) React to the nonconformity, take action to control and correct it. and deal with its consequences
B) Evaluate the need for action to eliminate the causes of the nonconformity so that it does not recur or occur elsewhere
C) Communicate the details of the nonconformity to every employee of the organization and suspend the employee that caused the nonconformity

5. According to scenario 9, TroNlcon SPEC aimed to eliminate the causes of adverse events By focusing on:

A) Detecting information security incidents rather than correcting them
B) Correcting information security Incidents rather than preventing them
C) Preventing information security incidents rather than correcting them

Solutions: