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ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:
1. Scenario 5: Operaze is a small software development company that develops applications for various companies around the world. Recently, the company conducted a risk assessment to assess the information security risks that could arise from operating in a digital landscape. Using different testing methods, including penetration Resting and code review, the company identified some issues in its ICT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, Operaze decided to implement an information security management system (ISMS) based on ISO/IEC 27001.
Considering that Operaze is a small company, the entire IT team was involved in the ISMS implementation project. Initially, the company analyzed the business requirements and the internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties In addition, the top management of Operaze decided to Include most of the company's departments within the ISMS scope.
The defined scope included the organizational and physical boundaries. The IT team drafted an information security policy and communicated it to all relevant interested parties In addition, other specific policies were developed to elaborate on security issues and the roles and responsibilities were assigned to all interested parties.
Following that, the HR manager claimed that the paperwork created by ISMS does not justify its value and the implementation of the ISMS should be canceled However, the top management determined that this claim was invalid and organized an awareness session to explain the benefits of the ISMS to all interested parties.
Operaze decided to migrate Its physical servers to their virtual servers on third-party infrastructure. The new cloud computing solution brought additional changes to the company Operaze's top management, on the other hand, aimed to not only implement an effective ISMS but also ensure the smooth running of the ISMS operations. In this situation, Operaze's top management concluded that the services of external experts were required to implement their information security strategies. The IT team, on the other hand, decided to initiate a change in the ISMS scope and implemented the required modifications to the processes of the company.
Based on the scenario above, answer the following question:
What led Operaze to implement the ISMS?
A) Identification of vulnerabilities
B) Identification of threats
C) Identification of assets
2. How can Invalid Electric's ensure that Us employees are prepared for the audit?
A) By showing the employees the internal audit reports so they can anticipate the questions asked by the auditor
B) By conducting practice Interviews with the employees
C) By allowing the employees to observe the technologies used
3. Scenario 9: OpenTech provides IT and communications services. It helps data communication enterprises and network operators become multi-service providers During an internal audit, its internal auditor, Tim, has identified nonconformities related to the monitoring procedures He identified and evaluated several system Invulnerabilities.
Tim found out that user IDs for systems and services that process sensitive information have been reused and the access control policy has not been followed After analyzing the root causes of this nonconformity, the ISMS project manager developed a list of possible actions to resolve the nonconformity. Then, the ISMS project manager analyzed the list and selected the activities that wouldallow the elimination of the root cause and the prevention of a similar situation in the future. These activities were included in an action plan The action plan, approved by the top management, was written as follows:
A new version of the access control policy will be established and new restrictions will be created to ensure that network access is effectively managed and monitored by the Information and Communication Technology (ICT) Department The approved action plan was implemented and all actions described in the plan were documented.
Based on scenario 9. is the action plan for the identified nonconformities sufficient to eliminate the detected nonconformities?
A) No, because the action plan does not address the root cause of the identified nonconformity
B) Yes, because a separate action plan has been created for the identified nonconformity
C) No, because the action plan does not include a timeframe for implementation
4. TradeB communicated the information security processes and procedures to employees. Which principle of efficient communication strategy did they use?
A) Responsiveness
B) Appropriateness
C) Transparency
5. An organization has justified the exclusion of control 5.18 Access rights of ISO/IEC 27001 in the Statement of Applicability (SoA) as follows: "An access control reader is already installed at the main entrance of the building." Which statement is correct'
A) The justification is not acceptable because it does not indicate that it has been selected based on the risk assessment results
B) The justification for the exclusion of a control is not required to be included in the SoA
C) The justification is not acceptable, because it does not reflect the purpose of control 5.18
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: C |
