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Salesforce Certified Slack Consultant Sample Questions:

1. What can you do to prevent the creation of duplicate users as a result of a grid migration?

A) Require users to login with their existing email and password.
B) Make sure all guests are promoted to full members.
C) Ensure users' emails in Slack match SSO.
D) Ask users to update their usernames to a standard nomenclature.

2. RedSplash Corp is trying to determine Slack adoption by department to understand where managers can identify Slack champions who can train other internal users.
What attributes mapping can you suggest to get an insight into this data?

A) Create custom profile fields "Department" and "Manager" so SCIM can push values to these fields.
B) Map SCIM attributes dept and mgr to populate the custom profile fields "Department" and "Manager" in Slack.
C) Create custom profile fields "Department" and "Manager" so members can update them manually.
D) Push SCIM attributes enterprise.department and enterprise.manager.managerId from IDP to populate the custom profile fields "Department" and "Manager" in Slack.

3. Your client has placed you in charge of enabling their 4000 users on Slack basics. After delivering live training, you receive a handful of questions about Slack notifications in the #slack-training channel.
What is the best approach to providing a direct response to users?

A) Send a direct message (DM) to each user with the answer and encourage everyone to ask you for more info directly.
B) Post answers to the questions in the #slack-help channel with an @here mention.
C) Share a link to the relevant Slack Help center article in the #slack-training channel and mention the users who asked questions.
D) Copy and paste the text of the help center into your training channel and pin the post.

4. You are hosting a Slack training for your client, Elevated Enterprises, who just completed their grid migration. To prepare for the training session, you created a Slack training channel but did not invite any participants because the first activity in your session will be for them to search for and join the channel. At the start of the session, you realize that some attendees are not able to find and join the channel by searching for the channel name in the search bar, while others are able to search and join the channel with no issue.
What is the most likely reason some users can find and join the training channel while others cannot?

A) The users have accidentally filtered their search results.
B) The users have not enabled Slack Connect.
C) The channel is private.
D) The channel is public but in a workspace that not all users belong to.

5. You are preparing to deliver a live Slack User Essentials session this afternoon and you want to ensure your demo environment is properly set up.
Which resource should you consult to ensure you are prepared to successfully demonstrate Slack features throughout the training?

A) Pre-course checklist
B) Self-serve materials
C) Presentation slide deck
D) Training channel

Solutions: