Full Education-Cloud-Consultant Practice Test and 220 unique questions with explanations waiting just for you!
Salesforce Consultant Dumps Education-Cloud-Consultant Exam for Full Questions - Exam Study Guide
Salesforce Education-Cloud-Consultant exam is ideal for individuals who work in the education sector and are looking to enhance their Salesforce skills. It is also suitable for Salesforce professionals who wish to specialize in the education industry and provide solutions that meet the unique needs of this sector. Salesforce Certified Education Cloud Consultant Exam certification is recognized globally and is highly regarded by employers, making it an excellent addition to any resume or CV. By passing the exam, individuals can demonstrate their knowledge and expertise in Education Cloud and provide solutions that help institutions and organizations in the education sector achieve their goals.
NEW QUESTION # 49
Recruiters at an institution are evaluating tools to enhance their email. They want to see when a student has opened an email or clicked on a link. Recruiters also want to insert time slots directly from their calendar into an email and allow students to choose the meeting time.
Which solution should the consultant recommend?
- A. Custom automation
- B. Salesforce Inbox
- C. Gmail Integration
- D. Einstein Activity Capture
Answer: B
Explanation:
Salesforce Inbox is a solution that the consultant can recommend to enhance the email functionality for recruiters. Salesforce Inbox allows recruiters to see when a student has opened an email or clicked on a link, using email tracking features. Salesforce Inbox also allows recruiters to insert time slots directly from their calendar into an email and allow students to choose the meeting time, using meeting scheduling features. Gmail Integration, custom automation, and Einstein Activity Capture are not solutions that can provide the email functionality that recruiters want. Reference:
https://www.salesforce.com/products/sales-cloud/features/salesforce-inbox/
https://help.salesforce.com/s/articleView?id=sf.inbox_overview.htm&type=5
NEW QUESTION # 50
The Financial Aid department of a college uses Student Success Hub. Students need the ability to schedule an appointment with any financial aid advisor.
Which object should the consultant configure in Student Success Hub to meet this requirement?
- A. Advising Pools
- B. EDA Relationships
- C. Public Groups
Answer: A
Explanation:
The consultant should configure the Advising Pools object in Student Success Hub to meet the requirement of allowing students to schedule an appointment with any financial aid advisor for the Financial Aid department that uses Student Success Hub. The Advising Pools object is an object in Student Success Hub that allows users to create groups of advisors who share a common availability, location, or service. The Advising Pools object can help the Financial Aid department meet the requirement of allowing students to schedule an appointment with any financial aid advisor by creating an Advising Pool record for financial aid advisors and associating it with a Service record for financial aid advising. The consultant can also configure other settings such as availability, location, or capacity for the Advising Pool record. Public Groups, EDA Relationships, or Program Plans are not objects that the consultant should configure in Student Success Hub to meet the requirement of allowing students to schedule an appointment with any financial aid advisor for the Financial Aid department that uses Student Success Hub. Reference:
https://www.salesforce.org/products/student-success-hub/overview/
https://powerofus.force.com/s/article/SSHub-Advising-Pools
NEW QUESTION # 51
The advancement team uses Salesforce for its fundraising operations. The team wants a tool to help determine whether they will meet the campaign goal.
Which analytics tool should the consultant recommend?
- A. Tableau Prep Conductor
- B. Campaign Influence
- C. Einstein Prediction Builder
Answer: C
Explanation:
The consultant should recommend Einstein Prediction Builder for the advancement team to create a tool that helps determine whether they will meet the campaign goal. Einstein Prediction Builder allows users to create custom predictions based on their Salesforce data, such as predicting the likelihood of a donor giving a certain amount or reaching a certain level of engagement. Campaign Influence is a feature that tracks how campaigns influence opportunities, not campaign goals. Tableau Prep Conductor is a tool that automates and schedules data preparation flows, not predictions. Reference:
https://help.salesforce.com/s/articleView?id=sf.bi_einstein_prediction_builder.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.campaigns_influence.htm&type=5
https://help.tableau.com/current/prep/en-us/prep_conductor.htm
NEW QUESTION # 52
Major gift officers at an institution are feeling overwhelmed by the large set of portfolios they have manage.
They want to send mass emails to
constituents in their territories and automate donor prospect prioritization based on engagement and specified criteria.
Which solution should consultant recommend?
- A. Marketing Cloud
- B. Pardot
- C. foundationConnect
- D. Salesforce Inbox
Answer: A
NEW QUESTION # 53
A large university has a Career Service Center that provides career advice to current students and alumni. Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.
What should the consultant recommend to meet the requirement?
- A. Success Teams
- B. Assignment Rules
- C. Queue Management
- D. Appointment Scheduling
Answer: D
Explanation:
Appointment Scheduling is a solution that the consultant can recommend to meet the requirement of providing career advice to current students and alumni via phone, email, or face-to-face. Appointment Scheduling is a feature that allows users to create and manage appointments with customers or clients from Salesforce. Appointment Scheduling can be used to offer different types of services, such as career advice, tutoring, or counseling. Appointment Scheduling also integrates with calendars, email notifications, and reports. Success Teams, Queue Management, and Assignment Rules are not solutions that can meet the requirement of providing career advice to current students and alumni via phone, email, or face-to-face. Reference:
https://help.salesforce.com/s/articleView?id=sf.appointment_scheduling_overview.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/appointment-scheduling
NEW QUESTION # 54
A university's strategic goal is to improve its MBA program rankings. A data point that influences the MBA program ranking is acceptance percentage. The school has asked a consultant to help it reach the goal, and increase prospective student engagement across multiple channels.
What should the consultant recommend?
- A. Implement Pardot Lead Scoring to find well qualified students.
- B. Leverage Advisor Link to advise them on the application yield.
- C. Use Education Cloud to replicate the current systems and processes.
- D. Implement Marketing Cloud to manage recruitment campaigns.
Answer: D
Explanation:
Explanation
The consultant should recommend implementing Marketing Cloud to manage recruitment campaigns, because this can help the university reach its goal of improving its MBA program rankings and increasing prospective student engagement across multiple channels. Marketing Cloud allows the university to create personalized and targeted email, social media, mobile, and web campaigns for prospective students. Marketing Cloud also provides analytics and insights that can help the university optimize its campaigns and measure its acceptance percentage. Leveraging Advisor Link, using Education Cloud, and implementing Pardot Lead Scoring are not solutions that can help the university reach its goal. References:
https://www.salesforce.com/products/marketing-cloud/overview/
https://www.salesforce.org/education/education-cloud-for-recruitment-and-admissions/
NEW QUESTION # 55
The director of finance needs a solution that aligns pledges and donations captured in Salesforce with Gift Entry Manager (GEM) with the institution's finance system.
Which solution should the consultant recommend to meet the requirement?
- A. Install Outbound Fund Module.
- B. Install Accounting Subledger.
- C. Use Salesforce Connect.
- D. Use the Bulk API.
Answer: B
NEW QUESTION # 56
A university wants to track the Biology 101 class for next semester. The class will be held on Tuesdays and Thursdays from 3:00-4:00 PM in Lecture Hall A. and on Wednesdays and Fridays from 1:00-2:30 PM in the adjacent lab facility.Which object in Education Data Architecture (EDA) should a consultant use to meet this requirement?
- A. Program Enrollment
- B. Course Offering Schedule
- C. Time Block
Answer: B
Explanation:
The consultant should use the Course Offering Schedule object in EDA to meet the requirement of tracking the Biology 101 class for next semester that will be held on Tuesdays and Thursdays from 3:00-4:00 PM in Lecture Hall A and on Wednesdays and Fridays from 1:00-2:30 PM in the adjacent lab facility for the university. The Course Offering Schedule object is an object in EDA that allows users to store information about when and where a course offering is held, such as day of week, start time, end time, or location. The Course Offering Schedule object can help the consultant meet the requirement of tracking the Biology 101 class for next semester that will be held on Tuesdays and Thursdays from 3:00-4:00 PM in Lecture Hall A and on Wednesdays and Fridays from 1:00-2:30 PM in the adjacent lab facility for the university by creating two Course Offering Schedule records for the Biology 101 course offering, one for the lecture sessions and one for the lab sessions, and specifying the day of week, start time, end time, and location for each record. Time Block, Program Enrollment, or Course Connection are not objects in EDA that the consultant should use to meet the requirement of tracking the Biology 101 class for next semester that will be held on Tuesdays and Thursdays from 3:00-4:00 PM in Lecture Hall A and on Wednesdays and Fridays from 1:00-2:30 PM in the adjacent lab facility for the university. Reference:
https://powerofus.force.com/s/article/EDA-Course-Offering-Schedules
https://powerofus.force.com/s/article/EDA-Course-Offerings
NEW QUESTION # 57
A university is migrating its legacy system to Salesforce Education Data Architecture (EDA) environment.
The existing system groups students by colleges within the university. The system admin has selected the Educational Institution record type in the EDA Default Account Model in EDA setting.
Which consideration should the consultant discuss with the university?
- A. The recommended default Account record is the Administrative Account record type.
- B. Multiple address management can only be enabled for the House Account record type.
- C. Contact are private only to Administrative Account record type.
- D. A new Program Enrollment record will automatically be created when a new Contact is created.
Answer: B
NEW QUESTION # 58
Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA).
Which objects should the consultant use?
- A. Case
- B. Case Comment
- C. Attribute
Answer: A
Explanation:
The Case object is used to track student incidents and resolutions in EDA. Cases can be related to Contacts, Accounts, or Affiliations using the standard lookup fields. Cases can also have Case Comments to capture additional information or communication about the incident1. The Attributeobject is used to store additional information about Contacts or Accounts, such as demographics, interests, or preferences3. The Case Comment object is a child of the Case object and cannot be used independently.
1: Education Data Architecture (EDA) Data Model 2: Education Cloud Consultant Certification Guide & Tips
- Salesforce Ben 3: Attribute Object : Case Comment Object
NEW QUESTION # 59
Where can a primary school customer connect with other people to share insights on using Education Cloud?
- A. Trailblazer Community
- B. trust.salesforce.com
- C. Partner Community
Answer: A
Explanation:
The Trailblazer Community is a platform where Salesforce users, including those using Education Cloud, can connect, share insights, and collaborate. Primary school customers can join this community to find resources, ask questions, and learn best practices from other educators and Salesforce experts. It is an excellent place for networking and getting support from the broader Salesforce ecosystem.
References:
Trailblazer Community
Education Cloud Community Groups
NEW QUESTION # 60
A consultant has been working with a university to build a new student services solution using Salesforce. The consultant is preparing for User Acceptance Testing.
Which item should be excluded from the testing scope?
- A. User experience in production
- B. Large data volumes
- C. Average versus peak performance
- D. Data load simulation
Answer: A
NEW QUESTION # 61
A university's marketing department works on email campaigns for advancement. It wants to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality.
What should the consultant recommend to meet this requirement?
- A. Campaign member
- B. Campaign hierarchy
- C. Campaign influence
- D. Parent campaigns
Answer: C
Explanation:
Explanation
Campaign influence is a feature that the consultant can recommend to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality. Campaign influence allows the marketing department to track how multiple campaigns have influenced an Opportunity, and assign a percentage of credit to each campaign. Campaign influence also provides reports and dashboards that show the impact of campaigns on revenue and pipeline. Campaign member, parent campaigns, and campaign hierarchy are not features that can measure campaign effectiveness, return on investment, and Opportunity conversion. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_influence.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/campaign-basics/campaign-basics-influence
NEW QUESTION # 62
A consultant is enabling Course Connections for the first time in the Education Data Architecture.
What should the consultant do first?
- A. Set up Course Offering Schedule.
- B. Set Record Types for Course Connections.
- C. Disable Course Enrollments.
- D. Run Course Connections Backfill.
Answer: B
Explanation:
The first thing that the consultant should do when enabling Course Connections for the first time in EDA is to set record types for Course Connections. Record types allow the consultant to define different types of course connections, such as instructor, student, or teaching assistant. Record types also determine the page layout and picklist values for each type of course connection. Running Course Connections Backfill, setting up Course Offering Schedule, and disabling Course Enrollments are not the first steps to enable Course Connections in EDA. Reference:
https://powerofus.force.com/s/article/EDA-Course-Connections
https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5
NEW QUESTION # 63
Career Services uses a separate event management system for its employment events attendance and registration, and Marketing cloud to promote the event. It wants to integrate student data in Salesforce to identity engaged prospects by matching them with event attendance, career interest, and credit completion towards an academic major.
Which two integration directions should the consultant recommend?
Choose 2 answers.
- A. One-way integration between Salesforce and Marketing Cloud
- B. One-way integration between Marketing Cloud and the event system
- C. Two-way integration between the event system and Salesforce
- D. Two-way integration between the event system and Marketing Cloud
Answer: A,C
NEW QUESTION # 64
An elementary school plans to implement the K-12 Architecture Kit in a new org. The school wants to be able to send SMS messages to parents.
Which solution should the consultant recommend to meet the requirement?
- A. App on the AppExchange
- B. Education Data Architecture
- C. Marketing Cloud
Answer: A
Explanation:
Explanation
The K-12 Architecture Kit does not have a native feature to send SMS messages to parents. However, there are several apps on the AppExchange that can provide this functionality, such as Mogli SMS1, SMS Magic, or Twilio for Salesforce. These apps can integrate with Salesforce and allow users to send and receive SMS messages from within the platform. The consultant should recommend the school to explore the available apps on the AppExchange and choose the one that best suits their needs and budget.
Marketing Cloud is a Salesforce solution that provides digital marketing tools, such as email, mobile, social, and web. Marketing Cloud can also send SMS messages to contacts, but it is a more complex and expensive solution than an app on the AppExchange. Marketing Cloud may not be necessary for the school's requirement of sending simple SMS messages to parents. Education Data Architecture (EDA) is a Salesforce solution that provides a flexible data architecture for educational institutions. EDA does not have a native feature to send SMS messages either.
References:
1: 7 obstacles & text messaging solutions for K-12 school ... - Mogli1
2: SMS-Magic Converse Text Messaging - AppExchange
3: Twilio for Salesforce - AppExchange
4: Marketing Cloud Overview - Salesforce
5: Education Data Architecture Overview - Salesforce
NEW QUESTION # 65
The university Development office wants to present social media ads to constituents who demonstrate low engagement is email campaigns. The department uses Marketing Cloud Corporate Edition for Campaign management.
Which Marketing Cloud product should the consultant recommend?
- A. Social Studio
- B. Interaction Studio
- C. Email Studio
- D. Advertising Studio
Answer: D
Explanation:
Explanation
Advertising Studio is a Marketing Cloud product that the consultant can recommend to help the Advancement office present social media ads to constituents who demonstrate low engagement in email campaigns.
Advertising Studio is a product that allows users to create and manage advertising campaigns on various social media platforms, such as Facebook, Instagram, Twitter, or LinkedIn. Advertising Studio also integrates with Marketing Cloud Corporate Edition, so users can leverage their email subscriber data to target and retarget audiences with relevant ads. Social Studio, Interaction Studio, and Email Studio are not Marketing Cloud products that can help the Advancement office present social media ads to constituents who demonstrate low engagement in email campaigns.
NEW QUESTION # 66
A university works with business professionals through a continuing education program. Corporate recruiters work with employers to sponsor these programs.
Which object should recruiters use to track the progress of sponsorship requests?
- A. Campaign
- B. Opportunity
- C. Program Plan
- D. Affiliation
Answer: B
Explanation:
Explanation
Opportunity is an object that recruiters should use to track the progress of sponsorship requests. Opportunity is an object that represents a potential sale or revenue source for an organization, such as a donation, grant, or sponsorship. Opportunity can be used to track various information about a sponsorship request, such as amount, stage, probability, or close date. Campaign, Program Plan, and Affiliation are not objects that recruiters should use to track the progress of sponsorship requests. References:
https://help.salesforce.com/s/articleView?id=sf.opportunity_overview.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/nonprofit_fundraising/nonprofit_fundraising_opp
NEW QUESTION # 67
A university plans to use Salesforce to manage its recruitment and admissions process. A prospective student goes through four maturation stages: Suspects, Prospects, Applicants, and Matriculated. IDs are assigned by the Student Information System (SIS) at the Applicant stage.
Salesforce is the system of record in which two stages?
Choose 2 answers
- A. Matriculated
- B. Suspect
- C. Prospect
- D. Applicant
Answer: C,D
NEW QUESTION # 68
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