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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Program and Academic Operations | - Course and program management
|
| Topic 2: Security and Access Control | - Role-based access and permissions
|
| Topic 3: Student Experience and Engagement | - Student portals and experience design
|
| Topic 4: Data Management and Integration | - Data architecture and integration patterns
|
| Topic 5: Student Lifecycle Management | - Recruitment and admissions processes
|
| Topic 6: Reporting and Analytics | - Education Cloud reporting capabilities
|
| Topic 7: Education Cloud Fundamentals | - Salesforce Education Cloud architecture overview
|
Salesforce Certified Education Cloud Consultant Sample Questions:
A Recruitment department wants to centralize its recruitment efforts and application operations, and engage with students through social channels like WhatsApp.
Which solution set should the consultant recommend?
- A. Service Cloud and Digital Engagement
- B. Education Cloud and Slack
- C. Education Cloud and Marketing Cloud
Correct Answer: B 🗳️
Explanation: Only visible for VCEDumps members. You can sign-up / login (it's free).
The International Studies office is using Salesforce to manage admissions and scholarship awards programs. The office needs to electronically send, and also print and mail scholarship and program admission decisions on a preformatted letter template.
Which solution should the consultant recommend?
- A. Extended Mail Merge
- B. Salesforce Files
- C. A third-party app
- D. Salesforce reports
Correct Answer: C 🗳️
Explanation: Only visible for VCEDumps members. You can sign-up / login (it's free).
A business school plans a phased Salesforce implementation for its MBA program, Executive Education, Career Advising, and ..
* Executive Education data is largely managed in its own system
* The MBA program is managed in a custom admission system that is integrated will the student information System (SIS)
* Career Advising and Alumni Relations share systems with other university departments
* The consultant has recommended a "crawl, walk, run" strategy
Which department should the consultant recommend for the initial "crawl" phase?
- A. Career Advising
- B. Executive Education
- C. MBA program
Correct Answer: C 🗳️
Explanation: Only visible for VCEDumps members. You can sign-up / login (it's free).
An Advancement office is evaluating the automation capabilities of the Education Data Architecture (EDA). The office needs to be able to identify inactive addresses and have them sync to the contact record.
How should the consultant meet this requirement?
- A. Select the "Inactive" checkbox on the Address record.
- B. Develop a custom trigger to update the Contact record.
- C. Set the inactive address on the Contact record through integration.
Correct Answer: A 🗳️
Explanation: Only visible for VCEDumps members. You can sign-up / login (it's free).
A consultant needs to import a large volume of records into a university's Salesforce production environment that has the Education Data Architecture (EDA). The import file already defines Account and Address information. The university's environment has a private sharing model and several sharing rules.
Which of these temporary actions should the consultant take before importing the data?
- A. Disable sharing rules using TDTM.
- B. Change the account model to Household.
- C. Disable unnecessary code using Table-Driven Trigger Management (TDTM).
Correct Answer: C 🗳️
Explanation: Only visible for VCEDumps members. You can sign-up / login (it's free).
