] 50-658 Training Online: Service and support & Service and support Dumps Torrent

Novell Service and support : 50-658

  • Exam Code: 50-658
  • Exam Name: Service and support
  • Updated: Oct 09, 2026
  • Q & A: 174 Questions and Answers

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Novell 50-658 Exam Syllabus Topics:

SectionObjectives
Security and Access Management- Access control systems
  • 1. Novell Access Manager concepts
    • 2. Authentication and authorization troubleshooting
      Messaging and Collaboration- GroupWise Support
      • 1. GroupWise administration and troubleshooting
        General Troubleshooting and Support Skills- Problem Diagnosis
        • 1. Incident analysis and resolution methodology
          • 2. System monitoring and diagnostics
            - Support Processes
            • 1. Escalation procedures
              • 2. Technical support workflows
                Novell Enterprise Products Support- Directory Services
                • 1. Novell eDirectory support and troubleshooting
                  • 2. Identity management fundamentals
                    - Infrastructure Services
                    • 1. Open Enterprise Server support concepts
                      • 2. Network service configuration and maintenance
                        Client and Systems Management- Endpoint Management
                        • 1. ZENworks configuration management
                          • 2. ZENworks asset management basics

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