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HP HP2-B110 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Selling HP Printing Solutions | - Customer needs analysis
|
| Topic 2: HP Supplies Differentiation | - Original HP ink and toner advantages
|
| Topic 3: HP Imaging and Printing Portfolio Overview | - HP printer and MFP product categories
|
| Topic 4: Channel and Sales Strategy | - Customer retention strategies
|
HP Selling HP Imaging and Printing Supplies Sample Questions:
How can you increase the sales of supplies?
- A. By joining the Planet Partner Program
- B. By ending the printer life early
- C. By increasing usage via understanding your customer needs
- D. By reducing the price of the management tool
According to the 2013 Spencer Lab laser study how much more can non-HP toner cartridges cost over time, as compared with HP toner cartridges?
- A. Up to 20%
- B. Up to 90%
- C. Up to 60%
- D. Up to 70%
When might you get suspicious about a security label?
- A. When the label is placed on the tear strip
- B. When there is no color-flip and motion feature
- C. When the label has a quick response (QR)
- D. When the label is on a value Inkjet cartridge
Which design elements are always considered when HP designs a new cartridge? (Select two.)
- A. Lowest cost per page
- B. High availability
- C. Ease of use
- D. Manageability
- E. HP warranty
- F. Highest page yield
With which component must HP ink interact?
- A. The HP transfer drum
- B. Nozzle design
- C. HP durable label paper
- D. The driver software
