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HP HP2-K40 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Competitive Positioning & Sales Strategy | 15% | - Position cloud and hybrid storage options - Address customer objections and concerns - Differentiate HP solutions from competitors |
| Topic 2: HP Storage Product Portfolio | 30% | - HP StoreOnce backup and recovery - HP StoreEasy and entry-level storage - Software-defined storage and virtualization - HP 3PAR StoreServ storage systems |
| Topic 3: Solution Proposal & Implementation Basics | 10% | - Understand licensing and configuration - Collaborate with technical teams - Create effective sales proposals |
| Topic 4: Customer Needs Analysis & Solution Design | 25% | - Identify storage requirements - Match needs to HP storage portfolio - Analyze business and technical challenges |
| Topic 5: HP Storage Services & Value Proposition | 20% | - Demonstrate ROI and TCO benefits - ServiceOne and lifecycle services - HP Technology Services and support levels |
HP Selling HP Storage Solutions and Services Sample Questions:
Where can you find HP storage specific customer-facing presentations, competitor information, andtraining courses?
- A. HP Storage Product Selector
- B. HP Unison Partner Portal
- C. HP Sales Builder for Windows
- D. HP Storage SAN Design Guide
When implementing Software Defined Storage (SDS), what is oneof the top results the customerexpects to accomplish?
- A. elimination of restore
- B. automated backups
- C. improved IT agility
- D. lower latency
A customer is considering either HP Proactive Care or HP Proactive Care Advanced services for their solution. Which benefit does Proactive Care Advanced offer that Proactive Care does not?
- A. software documentation updates and access to technical resources
- B. health scans and collaboration with third-party vendors
- C. a dedicated account support manager (ASM) and 24x7 monitoring
- D. hardware support and 24x7 coverage window
Your company sells HP Technology Services with HP solutions. Which advantage would the ServiceOne Program offer your company?
- A. It allows you to sell HP Technology Services to your customers at a discounted rate.
- B. It establishes your company as an authorized HP Support Center that can provide services to any organization in your area.
- C. It expands your relationship with your customers by allowing you to deliver the HP services that you sell.
- D. It waives the certification requirements necessary to sell HP services.
You are trying to develop trust with a Microsoft Exchange customer. The customer asks you to discuss HP Storage solutions. What is an appropriate response?
- A. Discuss the ease of use of the StoreEasy family of products.
- B. Determine the challenges the customer wants to overcome.
- C. Demonstrate the scalability of the Store Virtual 4000.
- D. Explain the features of the Modular Storage Array.
